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Feedback 'vital to developing communication and influencing
skills'
27/08/2008
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Talent
management departments keen to help employees develop their
communication and influencing skills need to make sure
people are presented with opportunities and appropriate
feedback, an industry expert has said.
Talent
management departments keen to help employees develop their
communication and influencing skills need to make sure
people are presented with opportunities and appropriate
feedback, an industry expert has said.
The Chartered Institute of Personnel and Development's
(CIPD) learning and development advisor, Martyn Sloman,
suggested that it was vitally important in the modern
workplace that graduates were helped to develop influencing
skills.
He added that talent management departments had a role to
play, offering employees valuable feedback about how these
skills were improving.
"It is largely thought that such skills are mainly developed
on the job, through experience. This can happen through
feedback," Mr Sloman explained.
"The phrase I like is 'support and challenge', so staff get
feedback and are supported and challenged in the workplace
and that's how we come to recognise clusters of skills."
In general, Mr Sloman suggested that the talent management
in many businesses in the UK was improving, with "far more
feedback in the workplace and coaching from individual line
managers".
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